Privacy Policy
Privacy Policy
Privacy Policy
Studio 49 Labs Inc. ("we," "our," or "us") is committed to protecting the personal information of everyone who interacts with our platform and services. By accessing or using any Studio 49 Labs service, you acknowledge you have read and understood this policy.
What We Collect We collect information you provide directly — including your name, email address, and company name — as well as data generated through your use of our platform, such as pages visited, session activity, browser type, device information, and IP address. We also collect messages or requests you send us, API usage metadata, and billing details processed through third-party payment providers. We do not store full payment card numbers.
How We Use It We use your information to provide and improve our services, authenticate users, respond to support requests, send transactional communications, and comply with legal obligations. We analyse usage only in aggregated, anonymised form. We do not sell your personal data.
Third-Party Sharing We share your information only with service providers bound by confidentiality agreements (e.g. cloud hosting, payment processing), with portfolio companies where you've directly engaged with one of our products, when required by law or court order, or in the event of a business transfer — in which case you will be notified in advance. We will never sell, rent, or trade your personal information for third-party marketing purposes.
How We Protect Your Data We use encryption in transit and at rest, access controls, regular security reviews, and data minimisation practices. No method of electronic transmission is 100% secure, but we take strong precautions to protect your information.
Your Rights Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data, withdraw consent where applicable, and lodge a complaint with your local data protection authority. Submit requests to hello at 49.studio. We respond within 30 days.
Cookies We use cookies to maintain session state and understand platform usage. You may adjust browser settings to refuse cookies, though some functionality may be limited. We do not use cross-site tracking or sell behavioural data.
Changes to This Policy We may update this Privacy Policy from time to time. Material changes will be communicated via email or platform notice at least 14 days before taking effect.
Contact: hello@49.studio
Studio 49 Labs Inc., Vancouver, British Columbia, Canada
Studio 49 Labs Inc. ("we," "our," or "us") is committed to protecting the personal information of everyone who interacts with our platform and services. By accessing or using any Studio 49 Labs service, you acknowledge you have read and understood this policy.
What We Collect We collect information you provide directly — including your name, email address, and company name — as well as data generated through your use of our platform, such as pages visited, session activity, browser type, device information, and IP address. We also collect messages or requests you send us, API usage metadata, and billing details processed through third-party payment providers. We do not store full payment card numbers.
How We Use It We use your information to provide and improve our services, authenticate users, respond to support requests, send transactional communications, and comply with legal obligations. We analyse usage only in aggregated, anonymised form. We do not sell your personal data.
Third-Party Sharing We share your information only with service providers bound by confidentiality agreements (e.g. cloud hosting, payment processing), with portfolio companies where you've directly engaged with one of our products, when required by law or court order, or in the event of a business transfer — in which case you will be notified in advance. We will never sell, rent, or trade your personal information for third-party marketing purposes.
How We Protect Your Data We use encryption in transit and at rest, access controls, regular security reviews, and data minimisation practices. No method of electronic transmission is 100% secure, but we take strong precautions to protect your information.
Your Rights Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data, withdraw consent where applicable, and lodge a complaint with your local data protection authority. Submit requests to hello at 49.studio. We respond within 30 days.
Cookies We use cookies to maintain session state and understand platform usage. You may adjust browser settings to refuse cookies, though some functionality may be limited. We do not use cross-site tracking or sell behavioural data.
Changes to This Policy We may update this Privacy Policy from time to time. Material changes will be communicated via email or platform notice at least 14 days before taking effect.
Contact: hello@49.studio
Studio 49 Labs Inc., Vancouver, British Columbia, Canada
